Shipping Page

Processing Times:

We take pride in our work and aim to provide high quality products to all our customers. We process all orders in our family home. This process normally takes 1-3 business days, depending on our work load (please allow extra time during the holiday season and busy periods). From here your products will be packaged and shipped out from us in Brisbane, Australia.

If you have any questions or concerns please contact us: support@ourootz.co

Shipping Rates & Delivery Times:

Australia:
Orders Under $179.99
Standard Shipping - $10.00 - 3-7 Business Days
Express Shipping - $15.00 - 1-3 Business Days

Orders $180 and over
Standard Shipping - FREE - 3-7 Business Days
Upgrade to Express - $10.00 - 1-3 Business Days

New Zealand:
Orders Under $179.99
Standard Shipping - $20.00 - 5-10 Business Days 
AuspostExpress - $25.00 - 1-3 Business Days (Available for Metro Areas Only)

Orders $180 and over
Standard Shipping - FREE - 5-10 Business Days
Upgrade to AusPost Express - $15 - 1-3 Business Days (Available for Metro Areas Only)